Due to technical limitations, subscriptions that are purchased through an app store make certain features unavailable on web. It was important to map out the new web views for logged in app store subscribers and communicate on these limitations when needed.

Contributions include:

• Content strategy on product terminology revolving around app store subscriptions vs. web subscriptions

• Guidelines & mandatories for app store subscriptions help article

• Updated web views for app subscribers on web (mainly the removal of key UI that is disabled for app subscribers)

• Reduced Payment and Team views with informative banner

Expertise used: Product (UX/UI Writing, Design)